Make an order

Step - 01

Capture your Request

Use the form on the left and fill in the details of your request, a quote on a new device, remote desktop assist service or a faulty EUD that needs to be repaired. Where possible, take a picture and attach it along with your request.

Step - 02

Get A Quote

From the details of your request, our Service Agent will revert with a quote, or troubleshoot further where necessary before furnishing you with a quote for your request.

Step - 03

Make An Appoinment

Should your service request require an onsite visit, our Service Agent will contact you to make the appointment for the visit at your convenient time. This stage Is also relevant to the case where you purchase a new device and require onsite installation, otherwise other request would go straight to the following step.

Step - 04


Your new product is delivered between 2 to 4 business days, and this is affected by the area you require delivery to. Some products have Next Day delivery service in the Johannesburg, Pretoria, Durban and Cape Town areas. The same rule would apply on a replacement part that has to be delivered to the customer for self repair.

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Looking For A Fast & Reliable IT Solution Service?

Get what you need from THAMSANQA TECHNOLOGY (Pty) Ltd.